Support

Support built around clinic operations.

Whether you are just getting started or operating a multi-site network, the support model is designed to keep your team moving.

How we support your clinic

01

One-on-one training

Personalized training sessions for setup, workflows, and feature walkthroughs.

02

On-demand video library

Recorded tutorials covering intake, scheduling, TPAs, billing, and more.

03

Guides and documentation

Step-by-step written guides explaining each part of the platform.

04

Live webinars

Interactive sessions to learn about new features and best practices.

05

Phone and email support

Direct help resolving issues or answering workflow questions.

06

Live operational support

Dedicated representatives for enterprise teams with ongoing daily needs.

Support built for every clinic

Whether you are just starting or running a multi-site network, the support model scales with your operating complexity.

Standard Support

Included in Starter Plan

  • Unlimited one-on-one or group sessions during first 2 weeks
  • 2 one-on-one sessions per month up to 1 hour
  • Access to all guides and training materials
  • Access to the on-demand video library
  • Access to scheduled live webinars

Enterprise Support

Included in Enterprise Plan

  • Dedicated support representative Monday to Friday, 9am to 5pm excluding holidays
  • Operational support for clinic workflows
  • Dedicated booking agent to take calls and schedule appointments
  • Full access to guides, webinars, and the on-demand video library
  • SLA and compliance support available

Need help or want to book training?

Our team can help your clinic get more out of the platform without adding operational drag.

Contact Support
Book a live demo

See reporting, scheduling, and clinician workflow in one platform.

Fill out the intake form and we will send a scheduling link right away. The backend flow stays the same; this is simply a clearer intake panel for the marketing site.

We usually respond with next-step scheduling details and onboarding context.